Learn more about Instant Checkmate and the services we offer
Real Customer Feedback
InstantCheckmate.Reviews is provided by Instant Checkmate to encourage its members and former members to review our public records service. We read each and every review and use feedback to continually improve the experience of our members.
We invite you to read the verified customer reviews and contribute to the conversation on Instant Checkmate.
Instant Checkmate Overview
Instant Checkmate is one of several background check companies available today that allows users to easily obtain public records and other information on individuals by searching our massive database.
Details about individuals may be obtained by performing a simple name search, a phone number search, or through the recently released email search option.
Comprehensive background reports may reveal a full name, date of birth, address history, online accounts (including social profiles), criminal records, government-issued licenses, and possible related persons.
Product Quality & Popularity
According to Alexa.com, a benchmark of commercial web traffic, Instantcheckmate.com receives more visitors than its competitors and has been ranked as high as 310 on Alexa’s most visited sites in the U.S.
Some anecdotal evidence points to how powerful information obtained with Instant Checkmate can be, as was the case in capturing Jeffrey Bishop, a known rapist who evaded authorities until a victim’s mother used the service to locate him.
Since Instant Checkmate’s inception in 2010, product quality has steadily improved. There has been an increased focus on customer satisfaction specifically related to how robust and accurate search results are. New features such as Reverse Email Search aim to attract new customers.
Run A Background Search
Simply enter the first and last name of your search subject, and Instant Checkmate will scan millions of available public records to instantly build a comprehensive background report on just about anyone in the U.S.
On the left-hand side of your report, you will find a navigation menu which conveniently organizes the data in the report into different tabs. Simply click on the tab to reveal the data for that section, or scroll down the report to view your results.
While some of the more basic information might be available for free on other websites, Instant Checkmate reports contain additional data (such criminal records) that is not easily obtained with a Google search and is not freely offered by competitors in a single report.
Instant Checkmate’s report design is intuitive and the progress bar near the top of the page indicates what percentage of the report you’ve accessed as you scroll through each section.
Pricing & Cancellation Policies
Instant Checkmate’s membership pricing is straightforward. Plans are offered on a monthly membership basis and reward customers with reduced pricing when they opt for longer terms.
Memberships will automatically renew for the same term unless you cancel before the start of the next term, a common billing structure adopted by many online services such as dating websites, music subscriptions, and several of Instant Checkmate’s competitors.
If a user wishes to cancel their membership, Instant Checkmate’s Terms of service parts f) and g) clearly state that members may cancel Mon-Sun 5:00am to 10:00pm PST (8:00am - 1:00am EST) by calling member care at 1-800-222-8985. Refunds are made on a case by case basis, with the “ultimate goal of complete customer satisfaction.”
Instant Checkmate provides a contact page which is prominently featured on both the homepage and in Google search results. Mon-Sun 5:00am to 10:00pm PST (8:00am - 1:00am EST) support for its customers is available by phone (though holiday hours may vary). In addition, email support and a physical address are also provided as alternate means of contact.
Evidence of Instant Checkmate as a legitimate business is supported by a U.S. federal trademark registration it holds in its own name, trademark serial number 8624485, and active filing as a corporation with the California Secretary of State, entity number C3511151.
A review of Instant Checkmate’s online presence shows it’s actively engaged with social media and consumer advocacy sites. At the time of this post, the brand had more Facebook followers than its major competitors. The level of traffic the site receives generates a corresponding level of unsatisfied customers, which Instant Checkmate proactively addresses.
As of early as 2017, Instant Checkmate received an “A+“ rating from the BBB (Better Business Bureau). It is currently accredited and holds an “A” rating with that consumer advocacy group.
Other less reliable review sites, which often prey on brands as part of their business model, offer mixed reviews. While some customer complaints on these site may be valid, they make up less than 1% of the total number of users Instant Checkmate has attracted.